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TERMS & CONDITIONS

The terms that apply to your use of this website and any purchase you make from ONE VAPE.

LAST UPDATED: OCTOBER 2026

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Questions about these terms?

ABOUT

1. About these terms

These terms apply to your use of this website and any purchase you make from HONGYE JIAXIN LIMITED (trading as ONE VAPE). By using the site you agree to them.

AGE

2. Age restriction

IMPORTANT

This website and our products are for adults aged 21 and over only. By entering the site you confirm you are 21 or older. We may ask for proof of age at any time and cancel any order where age cannot be verified.

COMPLIANCE

3. Compliance with Australian law

Vaping products are regulated in Australia by the Therapeutic Goods Administration (TGA) and by state and territory laws. You are responsible for making sure that buying, owning and using any product complies with the laws that apply to you. Current information is available at tga.gov.au.

HEALTH

4. Health information

PLEASE READ

Nicotine is an addictive substance. Our products are not intended for non-smokers, people under the legal age, pregnant or breastfeeding women, or anyone with a medical condition without advice from a health professional. Nothing on this site is medical advice.

PRODUCTS

5. Products and prices

We try to describe products and prices accurately. If we find an error we may correct it and cancel or refund the affected order. All prices are in Australian dollars.

ORDERS

6. Orders

An order is accepted when we dispatch it. We may refuse or cancel any order, including for suspected underage purchase, resale or fraud.

RETURNS

7. Returns

See our Refund & Returns Policy. Nothing in these terms limits your rights under the Australian Consumer Law.

LIABILITY

8. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from the use of this website or our products.

CHANGES

9. Changes

We may update these terms from time to time. The version on this page applies at the time of your order.

CONTACT

10. Contact

Email us at sales@one-vape.com or contact us via WhatsApp on +61 421 691 937. We’ll respond within 6 hours, usually immediately during business hours. We recommend contacting us via WhatsApp. We reply to 100% of customer enquiries.

HONGYE JIAXIN LIMITED (trading as ONE VAPE), Unit 9, 1/F, The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong.

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